[Asterisk-Users] Any suggestions for an IP phone?

[dbruce]

True... you can telnet into the Cisco phones and get huge quantities of
diagnostic information... but once you have that information there is very
little you can do on the phone to alter its behaviour to solve the problem.

Also, if you configure the debug/logging settings on the Polycom, it will
upload it's debug information to your TFTP/FTP server... and it provides a
very comprehensive debugging facility.

Besides, when you are trying to debug a "problem" (or undocumented feature)
with Asterisk, the debug/logging facilities in Asterisk usually provide all
the information needed... phone logs are usually not needed..

Regards,

Derek



----- Original Message -----
From: <jjones at quiddesign.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Wednesday, July 13, 2005 1:41 PM
Subject: Re: [Asterisk-Users] Any suggestions for an IP phone?


>
> On Jul 13, 2005, at 8:44 AM, dbruce wrote:
>
> > Feature for feature, the polycom phones are much better than the cisco
> > phones.
> >
> > Presence: Polycom = yes, Cisco = no
> > Messaging: Polycom = yes, Cisco = no
> > Microbrowser: Polycom = yes (on IP600, xml), cisco = yes (on 7940
> > and 7960 -
> > cmxml - much harder to program)
> > Auto-Answer: Polycom = yes (via configuration files and Alert-Info
> > header),
> > cisco = yes (through a manually configured second line)
> > Call Appearances: Polcom = yes (up to 8 per configured line), cisco
> > = yes
> > (up to 2 per configured line)
> > Ringtones: Polcom = yes, Cisco = yes
> > Upgradable Firmware: Polcom = yes (simple procedure), Cisco = yes
> > (not so
> > simple, sometimes very complex procedure
> > Sound Quality: Polycom = excellent, Cisco = excellent
> > Configuration: Polycom = very comprehensive, Cisco = basic
> > Price: Polycom = $300USD (IP600), Cisco = $320USD(7960)
>
> First we are a Polycom shop and have been very happy with them. But
> one area which is lacking that Cisco is MUCH better at is
> diagnostics. By telnetting into a Cisco you have access to everything
> on the phone. You can also view layer 2 info and much more which you
> cannot do on a Polycom. When troubleshooting this is vtial
> information to have.
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