[Asterisk-Users] polycom soundpoint 300 sip phone and hold music

Rick Baranowski azfhasterisk at qwest.net
Wed Jul 13 14:22:45 MST 2005


I am not sure if you are SIP 1.5.1 or not but I thought I should share this

What I have just found is on the new SIP software (1.5.1) the browser does
not enter all the info into the config for the phone.

We where testing the new firmware when found that when you make calls out
the trunk you can here in both directions but if you call the on hold ext,
get some ones VM, etc on the system you could not here and audio back to the
Polycom.

What was missing was the "Auth User ID" and the "Auth Password" is shows
configured on the webpage but it doesn't show on the phone. Once we entered
it in the phones everything worked fine.

Rick 



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Derrick
Stensrud
Sent: Saturday, July 09, 2005 3:27 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] polycom soundpoint 300 sip phone and hold music

I have an extension setup in my extensions.conf for hold music.  ext. 600.

If I pick up a phone (polycom soundpoint 300 sip) and dial extension 600 
I hear the hold music playing.  If I call another extension and pick it 
up and put the call on hold with the hold button on the phone I hear 
nothing at all.  Does anyone have any experience with these phones and 
getting the hold button to work? 
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