[Asterisk-Users] Unable to call certain 800 numbers through Teliax

[rsenykoff at harrislogic.com]

> > > We are unable to call certain 800 numbers through Teliax but I 
thought 
> > > I would post this here and see if anyone else had the same problem 
> > > with either Teliax or other carriers.
> > >
> > > The 800 numbers causing problems pick-up the call right away and are 

> > > in the US - American Airlines (8004337300) and Staples 
(800-378-2753) 
> > > - we can call many other 800 numbers just fine.
> > >
> > My users have reported the same problem with AA, we also use Teliax. I 

> > coul care less about Staples but American Airlines is the airline that 

> > serves this destination, so it is important to us.
> 
> I'm not the OP, but I tested both the AA and Staples numbers again this 
> morning via teliax. Still working just fine here (C7960, cvs-head from 
> last night).
> 
> So, if its not working for both of you, the problem must be:
>  - already fixed in asterisk head, or,
>  - the iax2 call termination equipment (not necessarily asterisk) used
>    by teliax to complete your calls is different from my calls.
> 

We use teliax and I had a similar problem with UPS. I can currently call 
Staples and AA fine.

The problem was with numbers that did not generate a ring tone before 
answering. I solved this problem by changing my Dial command for outbound. 
I had the 'r' option in there before, so essentially the number would just 
keep ringing to the user, while on the other end it had actually answered.

If this is not your problem, please specify in more detail the behavior 
you are seeing. What is the output on the asterisk console when one of 
these calls is made? What version of Asterisk are you using?

-Ron