[Asterisk-Users] Re: Snom phones - any advice

[Nils Ohlmeier]

On Friday 08 July 2005 14:17, Noah Miller wrote:
> Hi Patrick -
>
> >>> We are about to buy several Snom phones.
> >>>
> >>> Does anyone have warnings or advices against these phones ?
> >>>
> >>> Our finalists were Cisco, Polycom and Snom.
> >>>
> >>> We will be using only the SIP protocol.
>
> One particularly weird behavior on the Snom phones - When the phone
> is either 1) off-hook without a call, or 2) on-hook and ringing, if
> another call comes into the phone, it will tell asterisk it is busy.
> Most other phones in this case will roll the second call over to the
> next available line, but Snom phones will give a busy message back to
> asterisk.  I went crazy with my configs trying to figure out how to
> stop this, but Snom has said that this behavior is intentional.  I
> don't know why.

To prevent further rumore about this "feature": for the snom 320 and 360 there 
will be firmwares available which will also accept incoming calls (ring) when 
you are in a menu or some other initial user interaction.

Best regards
  Nils Ohlmeier
-- 
snom technology AG            Gradestr. 46    D-12347 Berlin
Nils Ohlmeier
mailto:nils.ohlmeier at snom.de  http://www.snom.com