[Asterisk-Users] Sometimes yes - sometimes no (dialplan)

[Robert Goodyear]

>>>>>>> I am confused about one of my installed server
>>>>>>>
>>>>>>> The dial plan seems to be ok, but sometimes NOTHING happens if I 
>>>>>>> try to dial an extension (from X-Lite), next time it is done.
>>>>>>>
>>>>>>> X-Lite does not have a tone, nothing and does also have no time 
>>>>>>> out. It seems it is not connected to the server. However, a sip 
>>>>>>> show users / sip show peers   shows that the phone is connected.
>>>>>>
>>>>>> SIP clients generate their own dialtone, so if you've got no 
>>>>>> tone, that sounds suspicious of a problem with the client itself. 
>>>>>> I assume you've debugged the problem by registering a hard SIP 
>>>>>> client on that server?
>>>>>
>>>>> The CLI prompt does not show anything either. It is like the phone 
>>>>> is not talking to asterisk at all.
>>>>> sip show users/peers   does show the phone.
>>>>
>>>> ...shows the phone REGISTERED, yes?
>>>
>>> yes!!!
>>
>>
>> ...yet no other information in the CLI or logs? C'mon, help us help 
>> you. The clue is in the question.
>
>
> I cannot make up a CLI entry ;-)
> There is nothing about it!!!
> As I said it is like it is not connected!!!!!
>

Well if you say it's registered, then packets are getting to asterisk 
and asterisk is accepting them, and you've allowed that SIP client. 
So... if you say there's absolutely NOTHING happening when the phone 
dials, then it sure seems like the phone is bad -- again, assuming no 
event whatsoever is happening when you dial.

What else have you done to debug this? Have you registered the phone 
directly against another * box? Have you registered another phone 
against this * box?