[Asterisk-Users] Re: Polycom Phones

[Cory Andrews]

Contacted Scott Willard at Polycom this morning, he has since been 
reassigned to other duties within the organization.  Mr. Willard's tone 
seemed optimistic, and he referrred me to Roger Austin, Regional Channel 
Manager for Voice.

Roger's reply to my inquiry is as follows:

"Cory,

We appreciate your interest in Polycom VoIP Phones.  Polycom deploys our
VoIP phones with our VoIP Platform partners and at this time those Partners
are Sphere, Broadsoft, Sylantro, and Interactive Intelligence.
Unfortunately we are not supporting the Asterisk solution at this time."

I am going to continue to pursue this, but this is the pushback I have gotten thusfar.  We are a Polycom authorized reseller, and have compiled some pretty detailed documentation of workarounds and fixes for typical Polycom/Asterisk integration issues.  My engineering folks monitor the forum(s) and I have encouraged them to respond to any developer posts where they feel they can offer some insight or solution.

>From what I have seen/heard/read at least publically, Asterisk is still not registering on the radar of the larger vendors.  I'm curious at what point this might change I guess we'll have to wait and see. 


Cory Andrews
Senior Partner
VOIPSupply.com
+++++++++++++
V: 800.398.VOIP X22
F: 716.630.1548
E: Cory at VOIPSupply.com



dbruce at bananatel.com wrote:

>
> ----- Original Message -----
>
>> Hmm. Your own web site has it priced between the 500 and 600. If the
>> difference is good support versus zero support, wouldn't the $50
>> difference between the 500 and the 480i be saved in the first 20 minutes
>> you spend fighting with a problem? Another factor is that one company 
>> tests
>> with * and the other shuns it.
>>
>> Just the availability of the firmware alone is almost worth the $50.
>>
>
> Just a heads-up for those that use the Sayson 480i phones...
>
> Official word from Sayson is that their entire development team for 
> the 480i has been reassigned to develop the firmware for the as yet 
> unreleased 9113i phone. Firmware updates have been deferred for at 
> least 3 months, with the much anticipated XML support being deferred 
> as well.
>
> Regerds,
> Derek Bruce
>
>
>
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