[Asterisk-Users] Command to light MWI on 7940 /7960

[Steve Blair]

  There is a way to execute an external script from the exten statement 
but I
don't have the command handy. My asterisk server is down right now. Check
the documentation on this command.

Asterisk wrote:

> Thanks for that - I have got the mechanism working using system calls 
> to touch and remove txt files in the appropriate voicemail directories.
>
> Is there any dialplan command to do this more elegantly ?
>
> exten => 1111,1,SipNotify(${CALLERIDNUM},mwi=yes)
> exten => 1112,1,SipNotify(${CALLERIDNUM},mwi=no)
>
> I've googled and found nothing so I'm just hoping :)
>
> Julian
>
> Steve Blair wrote:
>
>>
>> Yes. This will work provided you don't need to use the light for
>> anything else. You are correct about sending a NOTIFY. There is
>> a specific field you need in the message body. I think it is called
>> mwi waiting but you should check the rfcs on this one. Sending a
>> value yes or no will turn the light on/off respectively.
>>
>> Asterisk wrote:
>>
>>> We have several agents on queues, and want to indicate to them that 
>>> they are logged in or logged out. We have tried several different 
>>> ways, from changing the screen to presenting different service 
>>> menus, but cannot get anything to be "in their face" (their words, 
>>> not mine).
>>>
>>> One of our team has suggested, as the agents do not have voicemail, 
>>> is to use the MWI on the 7940 phones to indicate that they are 
>>> logged in.
>>>
>>> Short of dropping a file into the INBOX of the particular extension 
>>> (mucking around with files is yucky) is there any way of achieving 
>>> this with the dialplan ? I was thinking of being able to send a SIP 
>>> notify message "oi, you at 560, light your lamp" or something like 
>>> that.
>>>
>>> Anyone done anything similar ?
>>>
>>> Julian
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>>
>>
>>
>>
>
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