[Asterisk-Users] Re: Polycom phones

[Walt Reed]

On Thu, Jan 27, 2005 at 11:30:26AM -0500, Kanuri, Seshu (Company IT) said:
> My opinion (guess) on Polycom's Asterisk policy is - It is not that
> Polycom does not want their phones to be used with Asterisk. At the
> price these phones are sold, they will not be able provide support for
> all the features (AKA bugs or quirks) of Asterisk and make them
> transparent to Asterisk SIP stack and more notably - be user friendly
> for the Asterisk newbie user community. :)

That does not excuse them from not making the firmware or ducumentation
available. There is no reason for them to not allow downloads or provide
documentation - even requiring registration before download would be
OK.

Furthermore, one of the current issue people have (not being able to
disable call-waiting) is going to be a problem for ANY sip PBX software,
not just asterisk.

If they had ONE internal advocate that monitored this list for 2 hours a
day and provided feedback to internal engineering / product management,
and *occasionally* provided information to the list on major issues
people have, they could sell a LOT more of these phones and we would not
be having this discussion.