[Asterisk-Users] New native assisted transfer (atxfer) usage inforequired

[Asterisk List]

On Tue, 25 Jan 2005 19:33:00 -0500, Steven Frazier <lists at futuresync.com> wrote:
> Could I ask you a question?  You don't have to flash to use the transfer
> feature correct or do you?  I have tried it both ways and nothing happens.

No, I do not have to flash to use the transfer feature.  It works
pretty much like the old "#" transfer.  The sequence for blind
transfer is like this:

1. I press "##" keys quickly (two # keys within 0.5 seconds)
2. I hear the sound "Transfer", the other party hears hold music
3. I wait for dial tone.  After hearing the dial tone, I dial the
transferee.  I need to dial quickly because the timeout is set to 3
seconds.  After the last digit is dialed, I wait for the asterisk to
hang up and give me budy tone.  At this time I hang up.
4. The other party hears the ring tone for the transferee.  If the
transferee picks up, they can talk.

The sequence for attended transfer is like this:

1. I press "**" keys quickly (** is my atxfer key)
2. I hear the sound "Transfer", the other party hears hold music
3. I wait for dial tone.  After hearing the dial tone, I dial the
transferee.  I need to dial quickly because the timeout is set to 3
seconds.  After the last digit is dialed, I wait for 3 seconds and
then I hear the ring tone for the transferee.
4. If the transferee picks up, I talk with the transferee.
5. If I hang up, the transferee is connected with the caller.  If the
transferee hangs up, I am back with the original caller.

> I verified that I had beep.gsm and beeperr.gsm in my sounds directory and
> here is my features.conf file:
> 
> If I dial *1 (from a Zap or SIP) phone the person I am talking to just hears
> the tones I press *2 or #1.  

When I press "##" (my blindxfer key) the other party does not hear any
DTMF tones.  If I press "#" (single #) the other party hears the #
tone after a short delay (I guess asterisk is delaying the tone to
make sure there is no more # coming).

> Does the automon work too?  Where does it put
> the file that it records at?

I have not tried this feature yet. 

> I made sure I have Tt in my dial command in my extensions.conf file as well:
> 
> From my extensions.conf file:
> 
>   exten => 5801,1,Macro(stdexten,5801,SIP/5801,Ttr)
>   exten => 5802,1,Macro(stdexten,5802,SIP/5802,Ttr)
>   exten => 5803,1,Macro(stdexten,5803,SIP/5803,Ttr)
>   exten => 5804,1,Macro(stdexten,5804,SIP/5804,Ttr)
>   exten => 5805,1,Macro(stdexten,5804,SIP/5805,Ttr)
> 
>   exten => 5810,1,Macro(stdexten,5810,ZAP/1,Ttr)
> 

I think you can use only one transfer flag, either "T" or "t" but not both "Tt".

Best regards,

--JJL44

> [general]
> parkext => 700                  ; What ext. to dial to park
> parkpos => 701-720              ; What extensions to park calls on
> context => parkedcalls          ; Which context parked calls are in
> parkingtime => 45               ; Number of seconds a call can be parked for
> 
>                                ; (default is 45 seconds)
> transferdigittimeout => 3       ; Number of seconds to wait between digits
> when transfering a call
> courtesytone = beep             ; Sound file to play to the parked caller
>                                ; when someone dials a parked call
> xfersound = beep                ; to indicate an attended transfer is
> complete
> xferfailsound = beeperr ; to indicate a failed transfer
> adsipark = yes                  ; if you want ADSI parking announcements
> pickupexten = *8                ; Configure the pickup extension.  Default
> is *8
> featuredigittimeout = 500       ; Max time (ms) between digits for
>                                ; feature activation.  Default is 500
> 
> [featuremap]
> blindxfer => #1         ; Blind transfer
> disconnect => *0                ; Disconnect
> automon => *1                   ; One Touch Record
> atxfer => *2                    ; Attended transfer
> [root at pbx05001 asterisk]#
> 
> Thanks for your help.
>