[Asterisk-Users] Re: Polycom IP 600 - 1.3.1

[Chad Scott]

Noah, I could really use 1.3.4... however, a better question might be 
how are *you* getting 1.3.4?  I can't seem to get this from anyone, 
including my reseller.

On Jan 26, 2005, at 8:42 AM, Noah Miller wrote:

> Hi Chris -
>
>> I am getting to my wits end with these phones (and so is my boss).  I 
>> am
>> getting an random echo on these phones and I have an issue opened with
>> Polycom and its been in their research and development department for
>> almost a month with no results.
> I'm amazed it got that far with Polycom.  My experience is that they 
> do not support these phones at all.
>
>> I have noticed that I get a message "RFC3389 support incomplete.  Turn
>> off on client if possible" in asterisk. I have researched this and 
>> made
>> the change in ipmid.cfg (see below), but I am still getting this RFC
>> error.
>>
>> --- ipmid.cfg ----
>> <RTP qos.ethernet.rtp.user_priority="5"/>
>>                        <RTP qos.ip.rtp.min_delay="0"
>> qos.ip.rtp.max_throughput="0" qos.ip.rtp.max_reliability="0"
>> qos.ip.rtp.min_cost="0" qos.ip.rtp.precedence="0"/>
>>                        <RTP tcpIpApp.port.rtp.filterByIp="1"
>> tcpIpApp.port.rtp.filterByPort="0" tcpIpApp.port.rtp.forceSend=""
>> tcpIpApp.port.rtp.mediaPortRangeStart=""/>
>> ----- end ----
>>
>> I am just wondering if anyone can help me troubleshoot the echo and 
>> RFC
>> error so I don't have to pull the entire phone system out and purchase
>> an entire new system.
> What version of * are you using?  I'm using 1.0.2 with Polycom 1.3.4 
> firmware on IP600's and I haven't seen any of these problems.  If 
> you'd like the 1.3.4 version of the firmware, just let me know off 
> list.
>
> Stupid Question:  Is the echo on all calls or just on calls to/from 
> the PSTN?  If just PSTN calls, do you have any echo cancellation 
> enabled?
>
> Thanks,
> Noah
>
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