[Asterisk-Users] Out of 5 Grandstream BudgeTone 101 THREE aredefect !!! (from Pulverstore)

[Rene Kluwen]

The first Grandstream phone that I ordered also had a defect.
After being in touch with their support test, I could just send the unit
back and I got a replacement phone.
Simple as that.

Rene Kluwen
Chimit


----- Original Message -----
From: "Ronald Wiplinger" <ronald at elmit.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Cc: "Diana Caporale" <dcaporale at pulver.com>;
<"@pulverinnovations.com"@lists.digium.com>
Sent: Tuesday, January 18, 2005 8:46 AM
Subject: [Asterisk-Users] Out of 5 Grandstream BudgeTone 101 THREE aredefect
!!! (from Pulverstore)


> I bought three plus two Grandstream BudgeTone 101 phones.
> The shipping cost more than the phone itself from Pulver store.
>
> The first shipping had one phone defect. Nothing on the display. (Can
> happen!)
>
> The second shipment had one phone with a defect display, but it still
> worked.
> The second phone's handset was defect too (microphone did not work).
> Changing the handset from this one to the other one, "repaired" one of
> the three defect phone sets.
>
>
> NOW the next question. What is with the warranty?
>
> Jeff Pulver & his team is silent!
>
> In case I do not get the info for the warranty replacements I will
> cancel the credit card for the purchase!
>
> In the meantime I suggest to all of you:
> 1. Don't buy Grandstream!
> 2. (xxxx) !
>
> Ronald
> very angry Pulver customer!!!
>
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