[Asterisk-Users] Agentcallbackogin without any user inputafter extension is dialed.

[Matt - Telcom Products]

I do not see any value set in the asterisk database when agents are logged
in our out.... how does asterisk keep track of agenst that are logged in or
out?

----- Original Message ----- 
From: "Florian Overkamp" <florian at obsimref.com>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'"
<asterisk-users at lists.digium.com>
Sent: Thursday, January 13, 2005 8:46 AM
Subject: RE: [Asterisk-Users] Agentcallbackogin without any user inputafter
extension is dialed.


> Hi,
>
> > -----Original Message-----
> > Hello all, I'm trying to figure out if there is some way I
> > can log agents in and out by just having them call an
> > extension. Ideally I'd like to have it set up where each
> > agent just dials an extension to log in and the same one or
> > possibly another one to dial out. I got the logging in
> > portion to work by not using a password in agents.conf , but
> > the manual log out has me stumped. Any input would be appreciated.
>
> Use the asterisk database with some smart dbget/dbput/dbdel statements to
> keep track your agents, then take a peek at
>
http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20AgentCallbackL
> ogin (esp. the part 'Logging off the queue manually) and see how to
automate
> that.
>
> Be aware: Depending on your current asterisk version agent states may or
may
> not be valid after a restart, so after a restart your database entries
might
> be out of sync with your agents.
>
> Florian
>
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