[Asterisk-Users] Hunt group with Accept/Reject Option
RockWater !
rockwater321 at msn.com
Thu Jan 13 05:31:07 MST 2005
Hi,
Could someone please give me some advice on how to get * to perform the
following :-
Answer incoming call (from IAX Trunk)
Play a prompt to the caller like "Thanks for calling please hold while you
call is transferred to first available operator"
The caller hears MusicOnHold
Asterisk begins 'hunting' for someone to take the call by dialing through a
list of 'available' extensions
When an extension is found * dials it and plays a prompt like "You have a
call, Press 1 to Accept 2 to Reject" - * will play the prompt several times
and wait for the operator to respond until timeout.
If the operator accepts the call by pressing '1' the call is transferred to
them.
if the operator rejects the call by pressing '2' * disconnects from this
operator and 'hunts' for the next available extension
if the operator does not answer or does not respond before the timeout *
disconnects from this operator hunts for the next available extension
If no operators are available the caller is transferred to voicemail
Thanks
Brendan
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