[Asterisk-Users] telemarketing application

[James Harper]

Hi,

I have the following requirements I'd like to implement with asterisk:

1. Asterisk notifies interested PC's on the network that there's an
incoming call so that the telemarketing app can bring up the customer
automagically
2. If a telemarketer makes a call and the customer isn't there and they
arrange a callback, the callback is diverted to the originating
telemarketers phone first for a few rings, and then to the main
switchboard.

I think number 1 would be implemented very easily via a udp broadcast in
a AGI app. The application is all lan based so packets should not be
dropped. A more complicated implementation would involve the client apps
registering to receive call events but I think that's overkill here.

Number 2 might be a bit more involved, in this case there would have to
be some registration of which incoming calls to route to which
extensions.

Any comments? Anyone done anything like this before, before I go
re-inventing wheels?

Thanks

James