[Asterisk-Users] Queue app following dialplan

[Robert Jackson]

> -----Original Message-----
> From: Kevin P. Fleming [mailto:kpfleming at starnetworks.us] 
> Sent: Friday, January 07, 2005 3:26 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Queue app following dialplan
> 
> 
> The more reasonable solution is to just put the agent's direct path 
> (SIP/????) into your queue's agent list, rather than a Local channel 
> that dials out through their normal extension dialing path. 
>
Another possible scenario is to specify the context to call the agent 
when using AgentCallBackLogin.  This way you can have one set of 
behaviors for reaching an agent at an extension and another set for 
simply reaching the extension outside of an ACD context.  

This is how we have it setup and it seems to work pretty well.

Hope this helps,

Robert Jackson