[Asterisk-Users] Queue app following dialplan

[Ryan Stark]

I have a problem where if an agent's extension is busy and has voicemail 
the queue app will follow the dialplan and send the caller to an agents 
voicemail.  This is really bad, because it takes the caller out of the 
queue when it hits that agent.  But we also would like to have voicemail 
for some extensions like the shift managers etc.  Is there s 
solution/workaround/patch?

Thanks,
-Ryan