[Asterisk-Users] Advanced FollowMe or Forwarding Application
Suggestions
Kevin LaFata
klafata at highorbit.com
Mon Feb 28 14:23:13 MST 2005
Our company is at the point now where we're almost ready to switch over to
an Asterisk server for a number of telephony applications.
There is one final application I've been trying hard to find to replace
something we already use with another provider. It's kind of an advanced
"FollowMe" application. (freedomvoice.com)
It works as follows:
1. An outside caller calls into an 800/DID#, gets an auto-attendant
requesting an extension number.
2. Caller dials extension, gets put on hold ("please wait while I try that
extension")
3. PBX dials first number from a list for that extension
4. If answered, PBX announces caller and callerid, asks for a DTMF response
5. response can be to connect with caller, go to voice mail, go to next
number in list
5a. if called party requests connection, caller and called party are
connected.
6. if no answer from #3, goes to next number on list, if no more #'s in
list, then to voice mail
What I was wondering is if there is already something like this available,
or if it would be possible to create/simulate something like that using
existing applications and/or extensions.
I know there is a "press # to connect" option for ZAP channels for the
Dial command, but this would not work as we are using IP phones.
I've been playing with MeetMe, call parking, the
var/spool/asterisk/outgoing outdial function, etc. but am having a hard
time figuring out how to get the above application to work.
I'm happy to embark on writing an application or script that does that,
but if there is an existing solution, or some way to do it without writing
a custom application, I'd rather find out sooner than later.
Any suggestions from the experts would be greatly appreciated.
Kevin LaFata
HighOrbit Corporation
www.highorbit.com
More information about the asterisk-users
mailing list