[Asterisk-Users] Queue Auto fallthrough

[Adam Goryachev]

On Sat, 2005-02-26 at 02:59 -0600, Anton Krall wrote:
> I gave a queue setup like this, but I also have it setup so that if no
> agents are online, the caller cannot get in but I discovered that if that's
> the case, the call hangsup on the caller:
> 
> [soportetecnico]
> ;Soporte Tecnico
> exten => 2,1,Playback(${SONIDOS}/transferringcall)
> exten => 2,2,Queue(Soporte-Tecnico)
> exten => 2-.,1,Playback(noagents)
> 
> I want to play a message tothecaller saying no agents are online but this
> doesn't seem to be working... Any suggestions guys?

I can't be bothered to look it up for you, but you should look at show
application queue, to see what it will do when a user can't join.
Usually, it will either return 0 and continue in the dialplan, or else
return 0 and jump to ext +101.

eg, your third line should read like one of these:
exten => 2,3,Playback(noagents)
exten => 2,103,Playback(noagents)

Regards,
Adam

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Adam Goryachev
Website Managers
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