[Asterisk-Users] Delay after entering digits with IVR

[Steven Critchfield]

On Thu, 2005-02-24 at 15:49 -0800, Richard J. Sears wrote:
> I have a [start] context that all my inbound and '0' calls are routed
> into.
> 
> Because of the way I want to set my system up, I want to prompt the user
> to enter a 1 if they know the extension, or a 2 for a directory and
> nothing else.
> 
> It works, however there is a 5 to 10 second delay after enter the 1 or 2
> before the system responds.
> 
> I have read over the wiki on how asterisk handles digit inputs, but
> cannot seem to isolate the problem. No other extension beginning with 
> (or even including) a '1' or a '2'.
> 
> Is this just how the system operates, or am I missing something..?

If That is the entirety of your start context, then it shouldn't be
doing any delay between detection and beginning action. 

So my question is, is it possible that the delay is actually in the next
step such as the goto that jumps out to a different extension and
context or in the starting of the directory app.

> Here is the [start] in my extensions.conf :
> 
> [start]
> ; If someone dials the Operator, just start them here.
> exten => 0,1,Goto(s,1)
> 
> exten => s,1,Wait,1                     ; Wait a second, just for fun
> exten => s,2,Answer                     ; Answer the line
> exten => s,3,SetMusicOnHold,default
> exten => s,4,ResponseTimeout,5         ; Set Response Timeout
> 
> ; Is is Morning, Afternoon or Evening ?
> ; Lets play a differnet greeting for each time period.
> exten => s,5,AGI(openclose.agi)
> exten => s,6,GotoIF($[${STATUS} = morning]?10)
> exten => s,7,GotoIF($[${STATUS} = afternoon]?12)
> exten => s,8,GotoIF($[${STATUS} = evening]?14)
> extex => s,9,Goto(s,6)
> 
> ; The various Greetings based on Time of Day
> exten => s,10,Background(rjs-morning-welcome)
> exten => s,11,Goto(s,15)
> exten => s,12,Background(rjs-afternoon-welcome)
> exten => s,13,Goto(s,15)
> exten => s,14,Background(rjs-evening-welcome)
> 
> ; The Voice Menu
> exten => s,15,Background(rjs-if-you-know-the-extension)
> exten => s,16,Wait,1
> exten => s,17,BackGround(to-dial-by-name-press)  ; Play some instructions
> exten => s,18,BackGround(digits/2)  ; Play some instructions
> 
> ; A timeout and "invalid extension rule"
> ;
> exten => t,1,Goto(s,15)                  ; If they take too long, give up
> exten => i,1,Playback(invalid)          ; "That's not valid, try again"
> 
> ; If they know the extension, send them on.
> exten => 1,1,Goto(extension_is_known,s,1)
> 
> ; Allow users the ability to get Directory listing (user must be in voicemail.conf)
> exten => 2,1,Directory,default|internal_extensions
> 

-- 
Steven Critchfield <critch at basesys.com>