[Asterisk-Users] Snom phone hint exten question

[James Bean]

> James,
> 
> Are watching the SIP Messaging?  SIP Trace on the phone and 
> sip debug... on the Asterisk box?
> 
> The Asterisk should be sending a NOTIFY to the Snom when that 
> hint line is hit.  If you see it in Asterisk, verify that you 
> received it on the SIP Trace page of the Snom.
> 
> When rebooted, the Snom will send a SUBSCRIBE for that button 
> but Asterisk will probably not do anything with it.
> 
> Have fun,
> Shanon

Thanks for the info Shanon, I do apologise I don't know 100% what I am
looking at but will give it my best shot.

I powered the snom off and on again and with sip debug enabled on * and
cleared out sip trace on the snom.

The login was pretty normal with a couple of pages of standard
negotiating going on, the snom phone in SIP Trace did notify * that it
had a hint button for the other extension (691), as attached below.

I have also attached the [sip] seciotn of extensions.conf where the
hints are.

When I went to extension 691 and dialed an external call the * box did
not send a hint/notify to the snom that 691 was in use. I checked backed
through the debug and all the logs were specifically or the call that
691 was making out zap, so the problems seems to be * nto sending the
hint to the snom phone.

Any input on this would be very much appreciated.

The one thing I have not tried is doing the hint as 

exten => 691,hint,691 ???????????

James Bean

------------
Snom phone SIP Trace

NOTIFY sip:snom-james at 192.168.69.1 SIP/2.0
Via: SIP/2.0/UDP 192.168.69.1:5060;branch=z9hG4bK72930751
From: <sip:691 at 192.168.69.1;user=phone>;tag=as7d00d305
To: <sip:snom-james at 192.168.69.1>;tag=1dz3l0jjq0
Contact: <sip:691 at 192.168.69.1>
Call-ID: 3c26700b99cf-um84amx9e1pe at 192-168-69-250
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Event: dialog
Content-Type: application/dialog-info+xml
Content-Length: 210

<?xml version="1.0"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="0"
state="full" entity="sip:snom-james at 192.168.69.1">
<dialog id="691">
<state>terminated</state>
</dialog>
</dialog-info>
------------
* sip debug

Scheduling destruction of call
'3c26700b99cf-um84amx9e1pe at 192-168-69-250' in 3610000 ms
Reliably Transmitting:
NOTIFY sip:snom-james at 192.168.69.1 SIP/2.0
Via: SIP/2.0/UDP 192.168.69.1:5060;branch=z9hG4bK72930751
From: <sip:691 at 192.168.69.1;user=phone>;tag=as7d00d305
To: <sip:snom-james at 192.168.69.1>;tag=1dz3l0jjq0
Contact: <sip:691 at 192.168.69.1>
Call-ID: 3c26700b99cf-um84amx9e1pe at 192-168-69-250
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Event: dialog
Content-Type: application/dialog-info+xml
Content-Length: 210

<?xml version="1.0"?>
<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="0"
state="full" entity="sip:snom-james at 192.168.69.1">
<dialog id="691">
<state>terminated</state>
</dialog>
</dialog-info>
 (no NAT) to 192.168.69.250:5060

-----------
Extensions.conf [sip] section

[sip]

exten => 690,hint,SIP/snom-james
exten => 691,hint,SIP/bt-karen

exten => 690,1,SetMusicOnHold(random)
exten => 690,2,Dial(SIP/snom-james,30,Ttr)
exten => 690,3,Voicemail2,u690
exten => 690,103,Voicemail2,b690

exten => 691,1,SetMusicOnHold(random)
exten => 691,2,Dial(SIP/bt-karen,30,Ttr)
exten => 691,3,Voicemail,u691
exten => 691,103,Voicemail,b691

include => internal
include => outgoing
include => parkedcalls

-----------