[Asterisk-Users] List tips for new subscribers

[Alex Barnes]

> -----Original Message-----
> From: Peter Svensson [mailto:psvasterisk at psv.nu] 
> Sent: 23 February 2005 15:04
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Cc: yair at hakak.com
> Subject: Re: [Asterisk-Users] List tips for new subscribers
> 
> This list is for discussions among users of Asterisk, not a getting 
> started hotline for beginners. Beginners learn by reading 
> documentation 
> and examining the sample files included. 
> 
> Peter


I have been holding back from perpetuating this thread but it beats
doing real work so here goes my two cents.


Digium need to take some of the flak on this imho.  I say this because I
feel their marketing should make it abundantly clear that Asterisk is
not a simple product to configure & admin.
(side note: If you havent bought their hardware and are using Asterisk
for "free" them again you should expect even less assistance imo)

That is to say I don't see how people without either programming
experience or some good scripting knowledge would really be able to get
the most out of Asterisk (certainly in a business environment).  If its
for a business then you should pay someone to help.

If your playing with it at home then that's great but just don't expect
quick replies for beginner advice on this list.  My take is by all means
ask just don't expect pleasant replies if your installation / config
questions are answered on the WIKI or if you are requesting "dumbing
down" of the info given.

That said some people do reply to questions in an overly aggressive and
unconstructive manner and this helps nobody.  Best course of action is
ignore the question and move on with whatever keeps you off the streets
during the day ;-)


Good luck

Alex


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