[Asterisk-Users] queue estimated hold time.

[Jon Gabrielson]

How is the estimated hold time calculated?
Is this based on the average length of a call times number in queue?
Is this based on the average hold time times number in queue?
Is there some base number that is used before averages can be obtained?
Is there a way to set and/or tweak the estimated hold time and/or the
way it is calculated?



Thanks,


Jon.