[Asterisk-Users] Queue Question

[Shaun Tierney]

Is there a way to prioritize calls in multiple queues based on hold time?  I
have three queues set up on my Asterisk PBX with agents logged into all
three queues.  I've noticed that sometimes calls in one queue will make it
through in a couple minutes while another queue will be backed up with
people having been on hold for 30+ minutes.  Is it possibly the fact that I
am set for the rrmemory ring strategy?

Thanks,

Shaun