[Asterisk-Users] Newbie question

[Tim De Lange]

Hello!

When the oprator transfers calls to internal extensions to unavailable
or busy extensions, how can I prevent these calls from going to
voicemail, and route them back to the oprator?  But other calls, ie
internal between extensions, and calls coming in via DID should get
voicemail if extensions are busy / unavailable?

Any help be appreciated.

TIA!

Tim