[Asterisk-Users] Problem with # Transfer from queue

[Richard Lyman]

Ryan Stark wrote:

> Hi I'm having trouble # transfering queue calls.
>
> in extensions.conf I have:
> [macro-queue]
> ;
> ; Places caller in queue
> ; ${ARG1} - Queue name to place caller in.
> ; ${ARG2} - Voicemail Extention
> ; ${ARG3} - Caller ID to Set.
>
>
> exten => s,1,DBget(temp=nm/on) ; Get Night key, if not existing,goto 102
> exten => s,2,Playback(custom/500/10)
> exten => s,3,SetCallerID(${ARG3})
> exten => s,4,DigitTimeout(0)
> exten => s,5,ResponseTimeout(0)
> exten => s,6,Queue(${ARG1}|t)
> exten => s,7,Voicemail(su${ARG2})
>
> exten => s,102,Voicemail(su${ARG2})
>
> exten => s,107,Voicemail(su${ARG2})
>
> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
> in queues.conf I have:
> [mainq]
> member = Agent/10
> member = Agent/11
> member = Agent/12
> member = Agent/13
> member = Agent/14
> member = Agent/15
> member = Agent/16
> member = Agent/17
> member = Agent/18
> member = Agent/20
> member = Agent/21
>
> retry = 0
> timeout = 20
> announce-holdtime = yes
> joinempty = yes
> announce-frequency = 90
> reportholdtime = yes
>
> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
>
> In features.conf I have:
> [general]
> parkext => 7000
> parkpos => 7001-7020
> context => parkedcalls
> parkingtime => 90
> transfer => #
>
> Normal direct calls are transferable but not the ones from the queue, 
> both parties can hear the DTMF.  This same config worked on my old 
> asterisk box, but when I moved everything over to this version: 
> CVS-HEAD-01/19/05-15:06:17 I can't transfer from the queues.  Is this 
> something that might be fixed if I update my src tonight and recompile?
>
> Thanks,
> -Ryan
>
depending on which directly the call is traveling the option is 'T" or 
"t", have you tried both?