[Asterisk-Users] In-band disconnect problem (legacy PBX) - as terisk doesn't hear t he touchtone?

David Brodbeck DavidB at mail.interclean.com
Tue Feb 8 07:28:55 MST 2005


> -----Original Message-----
> From: Andrew Kohlsmith [mailto:akohlsmith-asterisk at benshaw.com]

> On February 8, 2005 08:44 am, David Brodbeck wrote:
> > The sequence I hear on the extension, when I plug in an 
> analog phone, is
> > the click of the phone at the other end being hung up, 
> followed immediately
> > by a * touchtone.  Then there's silence until I hang up.
> 
> Hmm...  I bet it has everything to do with not having 't' or 
> 'T' in the 
> dialplan -- asterisk is ignoring the tones because it's potentially a 
> security problem.

I have a "t" in the dialplan, but not "T".  I could add a "T" entry and see
if it'll help.  Currently what happens is Asterisk doesn't seem to notice
the *, then it eventually goes to the "t" extension.  This is undesirable
since "t" transfers to the receptionist, who then gets a dead call.

What puzzles me is it works fine if I dial *, but if I hang up instead and
the PBX sends *, Asterisk doesn't seem to get it.

> At least that's my current working theory -- I am not sure if 
> t/T listen ofr 
> all DTMF or just #, and I also don't know the direction of 
> your call (PBX -> * or * -> PBX).

PBX -> Asterisk.  I'm setting up Asterisk to replace an old voice mail
system.



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