[Asterisk-Users] Soft keys and transfer problem on Sayson 480i

Asterisk Users staruser at softelinc.com
Sun Feb 6 16:56:42 MST 2005


I have a strange problem with my Sayson 480i IP phone. If I press the
Transfer button and then dial extension 200 to try to transfer the call, the
Sayson apparently is treating the 200 as the last part of an IP address, and
the call fails. As soon as I enter 200 and press Dial, I see an IP address
of the form x.y.z.200 show up on the display. How do I get the phone to
treat the dial string as an extension to be processed by the PBX rather than
an IP address? If I simply pick up the phone and dial a 3-digit extension it
works, but not when I try to Transfer to a 3-digit extension.

Secondly, I have no documentation at all on how to program the 6 soft keys.
It's not explained in the User Manual. Anyone know how? Thanks.

-Ron




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