[Asterisk-Users] Re: No ringback over IAX - LiveVoip

[nzimon at zimontelecom.com]

I currently use LiveVoip for service (2 DIDs, 1 Toll Free 8ZZ and
outgoing).  Although it took longer to get installed than was expected
(about a day and a half), I find their service to be quite acceptable.
Could you clarify the "no ringback" condition?  There was a situation at
first in which I got fast busies (reorder) when calling the incoming
services.  I suspect that it took a while to provision the service with
THEIR service providers (Lever 3, Quest, etc.)

I reported the problem via email, and was pleased with the support I
received.  At least they ARE willing to quickly refund money (unlike
some other providers I have read about on the list) and seem sincere
about their desire to provide quality service.

Norm Zimon
Globex Telecom
www.globextele.com



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mark
Eissler
Sent: Thursday, February 03, 2005 7:12 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion; Brian
Dingman
Subject: Re: [Asterisk-Users] Re: No ringback over IAX - LiveVoip

Based on the support and management responses that have been posted to 
this list it doesn't sound to me (at least) like LiveVoip really wants 
business from * users anyhow. They blame a lot of problems on * and are 
quick to offer a refund. There are plenty of DID providers that are 
more asterisk-friendly.

-mark

On Feb 2, 2005, at 1:25 PM, Brian Dingman wrote:

> Finally got a reply from LV support. Not what I was hoping for.
> Hopefully they will file a bug with Digium since they investigated the
> issue.... not holding my breath.
>
> Since this is such basic * functionality that they can't seem to
> accomplish I would think twice before aquiring DID's from them.
>
> ---------------------------------------- LiveVoip Support
>
> Our people have looked into this matter over the past few days. They 
> tell me
> that it is a problem with Asterisk.
> We are not going to be able to help you with this. If you would like a
> refund so that you can migrate to another
> service provider we will be happy to do so. With each rev. of Asterisk

> more
> and more improvements are made.
> At some point these issues may resolve but, for the time being it is 
> not a
> problem we can help you with.
>
>
> On Sun, 30 Jan 2005 18:15:10 -0500, Steven Frazier 
> <lists at futuresync.com> wrote:
>> I just got a couple of numbers (activated Friday) from livevoip, I am

>> having
>> similar issues.
>>
>> When you call the number, I get ring back, but as soon as IVR picks 
>> up, I
>> should here "extensioni" I don't hear that but then I dial an 
>> extension
>> number and there is no ring back.  I don't have this issue from other

>> voip
>> providers.
>>
>> Steve
>>
>>
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--
Mark Eissler, mark at mixtur.com
Mixtur Interactive, Inc. - at - http://www.mixtur.com

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