[Asterisk-Users] Re: No ringback over IAX - LiveVoip

[Mark Eissler]

I'm quite happy with iax.cc (Sixtel). I don't have DIDs with them but 
use them for outbound and have no complaints. Whenever I've contacted 
support I've received a reply the same day. Perhaps they prioritize 
their support email based on whether or not you have an account with 
them? They match up inbound support messages with your email address to 
check if its associated with an account.

Anyhow, I might obtain DIDs from them sometime soon if Voicepulse 
doesn't get their act together and gets inbound DTMF working properly 
over IAX. It's been almost two months since I first reported the 
problem and they just reply that they have to perform several software 
upgrades over a 2-4 week period. Jeez. I can't recommend Voicepulse 
either right now as I have no intention of switching back to SIP (from 
IAX) for termination.

The funny thing is that I have ended up using FWD the most because of 
their toll free gateway. I'm constantly amazed at the clarity of those 
calls. But then again I'm constantly amazed at the clarity of any of my 
calls through Asterisk vs. say my residential phone services via Vonage 
and Broadvox.

-mark

On Feb 3, 2005, at 10:38 PM, Brian Dingman wrote:

> I took them up on their offer for a refund. IMHO they shouldn't offer
> * service at all. Even outgoing calls aren't handled properly. Lots of
> making progress - no answer results.
>
> Others have suggested iax.cc. However, they haven't repsonded to my
> email (over 2 days now) and I can't get through to them over the phone
> or IM. Not very promising.
>
> All I want is a toll free DID that works on * and isn't too expensive.
> Any suggestions for a provider? I don't even care if it can be ported
> away!
>
>
> On Thu, 3 Feb 2005 10:12:02 -0500, Mark Eissler <mark at mixtur.com> 
> wrote:
>> Based on the support and management responses that have been posted to
>> this list it doesn't sound to me (at least) like LiveVoip really wants
>> business from * users anyhow. They blame a lot of problems on * and 
>> are
>> quick to offer a refund. There are plenty of DID providers that are
>> more asterisk-friendly.
>>
>> -mark
>>
>> On Feb 2, 2005, at 1:25 PM, Brian Dingman wrote:
>>
>>> Finally got a reply from LV support. Not what I was hoping for.
>>> Hopefully they will file a bug with Digium since they investigated 
>>> the
>>> issue.... not holding my breath.
>>>
>>> Since this is such basic * functionality that they can't seem to
>>> accomplish I would think twice before aquiring DID's from them.
>>>
>>> ---------------------------------------- LiveVoip Support
>>>
>>> Our people have looked into this matter over the past few days. They
>>> tell me
>>> that it is a problem with Asterisk.
>>> We are not going to be able to help you with this. If you would like 
>>> a
>>> refund so that you can migrate to another
>>> service provider we will be happy to do so. With each rev. of 
>>> Asterisk
>>> more
>>> and more improvements are made.
>>> At some point these issues may resolve but, for the time being it is
>>> not a
>>> problem we can help you with.
>>>
>>>
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--
Mark Eissler, mark at mixtur.com
Mixtur Interactive, Inc. - at - http://www.mixtur.com