[Asterisk-Users] queue-timeout- press button to remain on hold

el Flynn el_flynn at lanvik-icu.com
Thu Feb 3 18:23:18 MST 2005


Jay Wilton wrote:
> Hello,
> Is it possible to use a timeout in a queue and have the
> option of pressing a button to remain on hold?  I have been
> using: 
> [qbert]
> 1,1,Queue(qsales|t|||180)
> 1,2,Voicemail(u22)
> 
> [qout-sales] ;dtmf-out context from queues.conf /[qbert]  
> *,1,goto(qbert|1|1)
> 
> Problem - I return to the back of the Queue.
> 
> thanks - CVS-HEAD-01/31/05-03
> JJ
> 

what about doing the reverse: specifying a longer timeout period, with the 
option of pressing a button to go into the voicemail? that way the caller still 
mantains his/her position in the queue...

flynn




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