[Asterisk-Users] Can't get Polycom auto-answer to work

[Noah Miller]

Hi All -

I'm trying to implement the auto-answer config from the wiki, but the 
result for me is that the phone just rings as normal.  I'm running 
firmware version 1.4.1 on an IP500.  I've added the following to my 
sip.cfg:

          <alertInfo voIpProt.SIP.alertInfo.2.value="Ring Answer" 
voIpProt.SIP.alertInfo.2.class="4"/>

and this to my ipmid.cfg

          <RING_ANSWER se.rt.4.name="Ring Answer" 
se.rt.4.type="ring-answer" se.rt.4.timeout="1000" se.rt.4.ringer="7" 
se.rt.4.callWait="6" se.rt.4.mod="1"/>

I'm trying to invoke this from the dialplan like this:

; Intercom
exten => _8XX,1,SetVar(ALERT_INFO=Ring Answer)
exten => _8XX,2,Dial(SIP/${EXTEN:1},20)
exten => _8XX,3,Hangup


I've tried putting the "Ring Answer" in quotes, Dial without the "20", 
and a bunch of other little nuances.  When I dial, the console just 
says this:

     -- Executing SetVar("SIP/27-8b27", "ALERT_INFO=Ring Answer") in new 
stack
     -- Executing Dial("SIP/27-8b27", "SIP/19|20") in new stack
     -- Called 19
     -- SIP/19-e562 is ringing

and the phone just rings.  Any ideas?  Is it the firmware version? Am I 
not setting ALERT_INFO correctly?

Thanks,
Noah