[Asterisk-Users] Automatic logoff of all agents at set time

[Michiel van Baak]

On 16:54, Tue 27 Dec 05, Chuck Bunn wrote:
> Hi,
> 
> I understand how GototIfTime works but that still leaves agents logged 
> in and if an agent is absent the next day calls will go to an agent that 
> is not there.

Hi,

That is just how you educate your agents.
We found out that a penalty works great.
Simply tell them it's part of their job to logoff when they
leave. If not, keep 100 us $ from their paycheck.
Works like a charm.

-- 
Michiel van Baak
http://michiel.vanbaak.info
michiel at vanbaak.info
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7E0B9A2D

"Why is it drug addicts and computer afficionados are both called users?"