[Asterisk-Users] Polycom Soundpoint 501 outbound calls always show NO ANSWER

[Reid W. Johnson]

Hi everyone,

I just upgraded my Asterisk box from 1.0 to 1.2, immediately after the
upgrade my Polycom Soundpoint 501 stop working. All outbound calls from
my phone show "NO ANSWER" in the CDR, the call connects but disconnects
after 60 second. Inbound calls to this phone work perfectly and all of
my other phone are working properly both inbound and outbound. Any
ideas?

Thanks in advance.
Reid


 Here are specs for my system:

CentOS 4.2
Asterisk SVN-branch-1.2-r7497
Digium TDM400P 2 FXO, 1FXS
Polycom Soundpoint 501

Here is an entry for a failed outbound call:

Asterisk SVN-branch-1.2-r7497 built by root @ asterisk.corenetwork.ca on
a i686 running Linux on 2005-12-27 20:03:51 UTC
    -- Executing Dial("SIP/rjohnsonhs-64ba", "Zap/2/xxxxxxxx") in new
stack
    -- Called 2/xxxxxxxx
    -- Zap/2-1 is ringing
    -- Hungup 'Zap/2-1'
  == Spawn extension (internal, xxxxxxxx, 1) exited non-zero on
'SIP/rjohnsonhs-9994'

Here is an inbound call to the same phone:

  == Spawn extension (internal, xxxxxxx, 1) exited non-zero on
'SIP/rjohnsonhs-9994'
    -- Starting simple switch on 'Zap/2-1'
    -- Executing Wait("Zap/2-1", "2") in new stack
    -- Executing Answer("Zap/2-1", "") in new stack
    -- Executing DigitTimeout("Zap/2-1", "10") in new stack
    -- Set Digit Timeout to 10
    -- Executing ResponseTimeout("Zap/2-1", "15") in new stack
    -- Set Response Timeout to 15
    -- Executing GotoIfTime("Zap/2-1",
"9:00-18:00|mon-fri|*|*?incoming|s|9") in new stack
    -- Goto (incoming,s,9)
    -- Executing BackGround("Zap/2-1", "cns-announce") in new stack
    -- Playing 'cns-announce' (language 'en')
  == CDR updated on Zap/2-1
    -- Executing Goto("Zap/2-1", "RJohnson|s|1") in new stack
    -- Goto (RJohnson,s,1)
    -- Executing Playback("Zap/2-1", "cns-ip-transfer") in new stack
    -- Playing 'cns-ip-transfer' (language 'en')
    -- Executing DigitTimeout("Zap/2-1", "5") in new stack
    -- Set Digit Timeout to 5
    -- Executing ResponseTimeout("Zap/2-1", "10") in new stack
    -- Set Response Timeout to 10
    -- Executing Wait("Zap/2-1", "1") in new stack
    -- Executing Dial("Zap/2-1", "SIP/rjohnsonhs|15|m") in new stack
    -- Called rjohnsonhs
    -- Started music on hold, class 'default', on channel 'Zap/2-1'
    -- SIP/rjohnsonhs-6d0a is ringing
    -- SIP/rjohnsonhs-6d0a answered Zap/2-1
    -- Stopped music on hold on Zap/2-1
  == Spawn extension (RJohnson, s, 5) exited non-zero on 'Zap/2-1'
    -- Hungup 'Zap/2-1'