[Asterisk-Users] Stay away from Grandstream!

[Steve Underwood]

Elene Kinsky wrote:

> We have 2 GXP-2000 dead during automatic firmware upgrade. Devices now 
> send out only one ARP packet for default gateway resolution during 
> boot and nothing more!
> We've contact Grandstream support, but they cannot help. Now we want 
> to send devices to Grandstream for repair but they on longer reply mail!
> GXP-2000 was very buggy on attended call transfer, and the problem 
> resolved only after upgrading using latest firmware. Overall GXP is 
> OK, but customer support is terrible. Stay away from them!

If you don't like bugs in IP phones, then stay away from IP phones 
completely. If you think your experience is bad, try T.38 support on 
practically any ATA box. :-)

Steve