[Asterisk-Users] Asterisk based IVR/VoiceMail Server for a Unified
Messaging suite
ammad jami
candidcarper at gmail.com
Tue Dec 20 19:40:32 MST 2005
Hello:
Please go through this mail, it won't take much time.
For a Unified Messaging system, I have to develop an IVR/Voicemail system
based on asterisk.
**
Following are the details of the voice mail / IVR (Interactive voice
Response) system to be developed:
1. Develop using Asterisk
2. 100 simultaneous users
3. Integrate with @mail ( www.atmail.com) our email program *(
developed in perl )*
4. Provide Fax integration
5. Provide information about the message store, e.g. you have two
voice messages and three text messages (emails). Integrate with backend
database.
6. Accept response through telephone keypad or through voice response
7. Forward all voicemail to email as well
8. Users can access voicemail through telephone, cell phone, or
through a desktop/webmail client
9. Send SMS or IM alerts on receipt of specified messages
10. Identify caller/device and provide him options accordingly. If the
owner of the mailbox calls it should give different options than if somebody
else calls possibly to leave a message. In-fact there are three different
types of callers the system should recognize: the owner, other subscribers
to our system, everybody else.
11. Receive voicemails from outside through telephony devices (dialed
in), and also receive voicemail from within the system through email or
desktop client.
12. Integration with VOIP service/connections and DTMF connection.
13. Integration with IM
14. Obviously provide remote access
15. Text to speech for reading emails or just their headers
Please tell me,
What asterisk offers by default for my system?
What areas I need to work to achieve the mentioned features?
What specific hardware(cards,servers etc.) should I look for this system?
I appreciate any comments/suggessions/queries.
Thanks for reading,
Jami
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