[Asterisk-Users] ACD with polycom ip phones

[Kevin P. Fleming]

Matthew wrote:

> For the uninitiated among us (myself included) what is ACD login/logout 
> support?

The Polycom phones can send XML NOTIFY messages to signal to the server 
the agent is logged in/out/paused. I know of no documentation on the 
messages (although they don't look that hard to parse), but nobody has 
come up with any sort of architecture that would allow chan_sip to do 
something useful with the messages.