[Asterisk-Users] Re: PROGRESS with cause code 31 received

[Jonathan Augenstine]

Cause No. 31 - Network disconnect (Normal, unspecified)/Special
intercept announcement: Call blocked because of group restricitons

It looks like a telco configuration issue.  Your provider probably has
toll free block on your trunk(s).  You should be able to call them and
ask to have it enabled.

On Thu, 2005-12-15 at 21:43 -0500, Dana Olson wrote:
> I have upgraded to HEAD and still, this problem persists...
> 
> I can dial any other numbers through my provider with no issues, but
> any toll-frees do NOT work still.
> 
> I have searched on Google as well, and I can't find any help.. 
> 
> Can anyone assist?
> 
> Dana
> 
> 
> 
> On 11/28/05, Dana Olson <rickaster at gmail.com> wrote: 
>         I have been trying to work this problem out with my IAX
>         provider.
>         
>         I dial a toll-free number, ex: 1-888-876-6262, and I get a
>         "due to technical difficulties" message.
>         
>         I set my debug level to 9, and all I see when I dial out is
>         this:
>         
>         -- Executing Dial("SIP/27-51de", "IAX2/voctel/18888766262||T")
>         in new stack
>         -- Called voctel/18888766262
>         -- Call accepted by 204.14.18.189 (format ulaw)
>         -- Format for call is ulaw
>         -- IAX2/voctel-3 is proceeding passing it to SIP/27-51de
>         -- IAX2/voctel-3 is making progress passing it to SIP/27-51de
>         -- Hungup 'IAX2/voctel-3'
>         == Spawn extension (longdistance, 18888766262, 1) exited
>         non-zero on 'SIP/27-51de' 
>         
>         What my IAX provider sees on the other end is this:
>         
>         -- Executing Dial("IAX2/tor-hub-13", "Zap/G1/18888766262||g")
>         in new stack 
>         -- Requested transfer capability: 0x00 - SPEECH 
>         -- Called G1/18888766262 
>         -- Zap/21-1 is proceeding passing it to IAX2/tor-hub-13 
>         -- PROGRESS with cause code 31 received 
>         -- Zap/21-1 is making progress passing it to IAX2/tor-hub-13 
>         -- Hungup 'Zap/21-1' 
>         
>         I did a search through the mailing list and in the wiki. I
>         found that cause code "is used to report a normal event only
>         when no other cause in the normal class applies." and
>         #define AST_CAUSE_NORMAL_UNSPECIFIED 31.
>         
>         I am running Asterisk 1.2.0 and I am not sure what my provider
>         is using, some version of HEAD is all I know.
>         
>         I am at a loss... I don't know the last time I tried to dial a
>         toll-free from here, but it was working.
>         
>         Can anyone help steer me in the right direction?
>         
>         Thanks!
>         
>         Dana
> 
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