[Asterisk-Users] queue_log Vs show queue abandon calls discrepancy
Dov Bigio
dovb at terra.com.br
Tue Dec 13 04:08:38 MST 2005
Hi,
Yesterday was the first day my call center operated under Asterisk 1.2.1.
At the end of the day, I ran a "show queue <queuename>" and saw that the value of abandoned calls was 45.
This morning, after updating my database with data from queue_log file, I saw, through Asterisk Guru Queue Stat, that I had only 33 abandoned calls.
I tend to believe that queue_log and AsteriskGuru are more correct, because on some of the several times I tested the queue and abandoned it before being answered, I realized that the "show queue <queuename>" A: counter was incremented by 2.
Has anyone realized such a problem?
Thank you
Dov
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20051213/8f43334d/attachment.htm
More information about the asterisk-users
mailing list