[Asterisk-Users] Skips and Pops in Call Recordings

[Matt Roth]

List users,

I'm using the Monitor application to record calls.  Most of the 
recordings are audible, but contain skips accompanied by a popping 
sound.  Sometimes they are isolated, sometimes they appear in groups.  
Call quality is excellent and seems unaffected by whatever is causing 
this problem.

If anyone has experienced this problem before, I'd appreciate if you'd 
share what the source was and any tips on eliminating it.  I contacted 
Digium tech support and they suggested turning off hyperthreading.  I 
have done that, but I won't know if it improved things until tomorrow.

The machine is running at a moderate call volume and is always at least 
90% idle.  I'm not seeing any "Avoided deadlock" messages in the logs.  
If you need any more information, I'd be happy to provide it.

Thank you,

Matthew Roth
InterMedia Marketing Solutions
Software Engineer and Systems Developer