[Asterisk-Users] IP Phone Recommendation

Mojo with Horan & Company, LLC mojo at horanappraisals.com
Mon Dec 12 15:59:32 MST 2005


Often when existing PBXs go and are replaced by IP phones, the 
installer/planner doesn't realize that the tern *lines* isn't really 
correct -- think *appearances* and it might help you visualize your 
needs a little more accurately.  How many simultaneous calls must a 
phone user be in at once?  Typically, all will be on hold except the 
active call anyway.  Does it matter in your situation which 'line' a 
phone user dials out on?  Would they notice if the dial tone being 
played in their ear doesn't come from the phone company directly? 
(maybe the user will dial another internal extension instead of an 
external one, asterisk of course would want to intercept that and not 
waste a phone line in doing so)

See what I'm getting at?  The IP phones don't talk to the PSTN at all. 
They don't know about it.  They just trust asterisk to do it right.

In our office we had to get away from the paradigm of "X is waiting on 
line 4" and into the paradigm of "I've got Mr. X parked for you on 
extension 704" to make this work, but boy has it beem worth it.

You should have seen my bosses' eyes light up when I told him it was 
trivial to handle calls that hadn't provided callerid info differently.

Moj

Duracom ISP Lists wrote:
> We are going to replace our existing PBX system with an Asterisks box.  I
> have 7 phone lines that come in and I need to get a phone that would support
> that many lines at minimum.  Do you guys recommend any phones that you have
> used that work well.
> 
> 
> 
> 
> Kris
> 
> 
> 
> 
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-- 
Mojo <mojo at horanappraisals.com>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112



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