[Asterisk-Users] Recording Volume on Zap Channel

[Steve Totaro]

> 
> Hi All
> 
> I have a call center working on 8 FXO Channels,
> everything working fine except one little problem, I
> am using asterisk queues with
> monitor-format = wav49
> and
> monitot-join = yes
> asterisk is recording all conversations but the
> problem is that the volume of Zap Channel is too low
> in most of the calls i am unable to understand what
> other person was saying (ZAP Channel) although Agent's
> (SIP Channel) vocie use to get recorded pretty good.
> 
> Any suggession will be higly appreciated
> Thanks in Advance
> 

Did you try adjusting the gain in Zapata.conf?