[Asterisk-Users] [Amportal-users] AMP queues,
AddQueueMember and 'Wrapup Time'
Adrian Carter
adrian at lei.net.au
Mon Dec 5 00:21:29 MST 2005
Hi all,
I posted about this briefly, but haven't gotten a response as yet.
I've checked further, and it seems that the 'Wrapup Time' option just
isn't having any effect. We have agents logging into the queue using
[queueno]* and [queueno]** to log out. The calls are all processed fine,
but it just seems to hit them straight away again, not obeying any of
the settings in wrapup.
Has anyone else seen this? or does anyone have any suggestions as to
where to start looking ?
Thanks
--
Adrian Carter
Technical Manager
Leading Edge Internet
Web http://www.lei.net.au http://support.lei.net.au
Direct +61 2 6163 6162 Support 1 300 662 415
E-mail cartera at lei.net.au
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