[Asterisk-Users] Can I get to a menu system while in a queue??

[Chuck Bunn]

Hi,

Is it possible to get to a menu system while in a call queue. I want 
users to be able to hit the '*' and be able to goto a menu system from a 
queue if they so desire. I thought the following would do this but no 
dice...

*****************
extension.conf

[general]
#include macros.incl
#include incoming-home.incl
#include extensions-home.incl
#include phrase.incl
#include menu.incl
#include outgoing.incl

[globals]
OUTBOUNDTRUNK=Zap/g1
PSTN1=Zap/1
PSTN2=Zap/2
PHONE1=Zap/3
PHONE2=Zap/4

*********************
incoming-home.incl

[incoming-home]
exten => s,1,Goto(extensions-home,s,1)
exten => t,1,Goto(extensions-home,s,1)
exten => i,1,Goto(extensions-home,s,1)

**********************
extensions-home.incl

[extensions-home]
;Operator queue, Operator Console, and Receptionist Phone
exten => s,1,Answer()
exten => s,2,DigitTimeout(5)
exten => s,3,ResponseTimeout(15)
exten => s,4,Queue(extensions-home|tr|||20)
exten => s,5,Goto(mainmenu,s,1)

exten => 0,1,Goto(operator,s,1)
exten => *,1,Goto(mainmenu,s,1)
exten => i,1,Goto(mainmenu,s,1)
exten => t,1,Goto(mainmenu,s,1)

;Office Personnel
exten => _30[0-1],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _31[0-4],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _399,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _40[0-1],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _499,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})

;Spa Personnel
exten => _500,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _51[0-2],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _590,1,Macro(novmail,${EXTEN},ZAP/3)

;Voicemail Main
exten => 800,1,Answer
exten => 800,2,VoicemailMain

;Agent Login
exten => 801,1,AgentCallbackLogin(||@extensions-home)

;Recording Interface
exten => 820,1,Goto(phrase-menu,s,1)

;Voice Conferencing;
exten => _85X,1,Answer
exten => _85X,2,MeetMe(${EXTEN})

********************
menu.incl

[mainmenu]
exten => s,1,Answer
exten => s,2,DigitTimeout(5)
exten => s,3,ResponseTimeout(15)
exten => s,4,Background(custom/welcome-main)

exten => 1,1,Goto(spa,s,1)
exten => 2,1,Goto(ageless,s,1)
exten => 3,1,Goto(dialbyext,s,1)
exten => 4,1,Directory(extensions-home,extensions-home,f) ;search by 
first name
exten => 5,1,Directory(extensions-home,extensions-home) ;search by last name

exten => 0,1,Goto(operator,s,1)
exten => *,1,Goto(mainmenu,s,1)
exten => t,1,Goto(s,1,1)
exten => i,1,Goto(s,1,1)

[operator]
exten => s,1,Answer
exten => s,2,DigitTimeout(5)
exten => s,3,ResponseTimeout(15)
exten => s,4,Macro(stdexten,300,SIP/300)

exten => 0,1,Goto(operator,s,1)
exten => *,1,Goto(mainmenu,s,1)
exten => t,1,Goto(operator,s,1)
exten => i,1,Goto(operator,s,1)

[spa]
exten => s,1,Answer
exten => s,2,DigitTimeout(5)
exten => s,3,ResponseTimeout(15)
exten => s,4,Macro(stdexten,500,SIP/500)

exten => 0,1,Goto(operator,s,1)
exten => *,1,Goto(mainmenu,s,1)
exten => t,1,Goto(spa,s,1)
exten => i,1,Goto(spa,s,1)

[ageless]
exten => s,1,Answer
exten => s,2,DigitTimeout(5)
exten => s,3,ResponseTimeout(15)
exten => s,4,Macro(stdexten,300,SIP/300)

exten => 0,1,Goto(operator,s,1)
exten => *,1,Goto(mainmenu,s,1)
exten => t,1,Goto(ageless,s,1)
exten => i,1,Goto(ageless,s,1)

[dialbyext]
exten => s,1,Answer
exten => s,2,DigitTimeout(5)
exten => s,3,ResponseTimeout(15)
exten => s,4,Background(ext-or-zero)

exten => 0,1,Goto(operator,s,1)
exten => *,1,Goto(mainmenu,s,1)
exten => t,1,Playback(please-try-again)
exten => t,2,Goto(dialbyext,s,1)
exten => i,1,Playback(num-not-in-db)
exten => i,1,Goto(dialbyext,s,1)

include => extensions-home
********************


Thanks