[Asterisk-Users] Queue calls...
Trey Blancher
trey.blancher at gmail.com
Thu Dec 1 09:35:37 MST 2005
announce is exactly what I'm looking for. I had originally thought
that meant playback for the caller, not the agent who answers the
call. If I had time I'd add that to the wiki, since it needs to be
there, and not buried in an example.
On 12/1/05, Lenz <lenz-ml at loway.it> wrote:
>
> Hi Trey,
> It is done automagically by the system - see the setting named "announce"
> in the queue definition.
> Hope this helps
> l.
>
>
>
> On Wed, 30 Nov 2005 20:38:20 +0100, Trey Blancher
> <trey.blancher at gmail.com> wrote:
>
> > I want to play a file for an agent that answers a queue call, before
> > the agent is actually connected with the call. I want something along
> > the lines of,"Answer as member of team X," or similar, before the
> > agent is connected with the caller. Is this possible? And how would
> > I do it?
> >
> > --
> > Trey Blancher
> > Systems Administrator, USA Debt Management LLC
> > (251)445-0683 ext 8601
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>
>
>
> --
> Loway Research - Home of QueueMetrics
> http://queuemetrics.loway.it
>
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--
Trey Blancher
Systems Administrator, USA Debt Management LLC
(251)445-0683 ext 8601
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