[Asterisk-Users] Where did my DID's go??
C. Hatton Humphrey
chumphrey at gmail.com
Fri Aug 19 17:36:12 MST 2005
Okay, first a little background - I've been with Packet8 since a month
after they started. I found that we were outgrowing their services
and decided to move to an asterisk box in the office. I found a
service provider that offered me a reasonable rate. After a fair
ammount of testing I decided to stick with their services and port my
3 primary DID's from Packet8 to the new service.
Well, I guess the porting request got approved... but not completed.
Now when I call any of my DID's I get a message that says:
"Your Call Cannot Be Completed as Dialed ISUP0056115 Announcement 24"
Packet8 is claiming ignorance and says that the numbers must have
ported to the new carrier. The new carrier has checked their incoming
port queue and says they don't see the numbers listed.
In the meantime I've got 3 phone numbers that go no where and office
mates that are boiling mad because they're loosing business because of
lost calls! This has been going on since noon yesterday EST and I
have yet to get an acceptable answer from either Packet8 or the new
carrier.
My guess is that the "third party" that transfers the numbers from old
to new carrier has the numbers somewhere in limbo but as of this point
I have no frelling clue where that might be... is there a way to
translate that message I'm getting to find out what nimrod company I
need to call and get my DID's pointed to the correct account???
Thanks!
Hatton
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