[Asterisk-Users] User in two queues receive two calls at once

[Leon de Rooij]

Hi,

Hmm.. didn't think of that.. Thanks for the tip..
Though it wouldn't really work as it's not possible to set CWI (Call
Waiting Indication) seperately for each logged-in user.. (We currently
use SNOM190 and Cisco7960 phones)..
Also it would change our entire system (database, webinterface and
all)..

Isn't there another option ?

thanks again,

Leon de Rooij
leon at scarlet-internet.nl

On Mon, 2005-08-15 at 18:39 +0300, Zoa wrote:
> Register with two different accounts from the same phone. One for Queue
> Calls, and one for direct calls.
> 
> 
> Greetz,
> 
> Zoa.
> 
> 
> 
> ---
> Asterisk tutorials: http://www.asteriskguru.com
> ---
> 
> Leon de Rooij wrote:
> 
> >Hi all,
> >
> >I have several queues defined in Asterisk, but when I put a user in two
> >queues, the user (can) get two calls at once. (One from each queue).
> >
> >Right now, I configured some phones to only accept one call at once, but
> >that has the side-effect, that also direct calls won't come through.
> >
> >Is there some configuration option to make sure that if a user has an
> >open call from a queue, that he/she will not get a call from that- or
> >another queue (until the call from the first queue is finished) ?
> >
> >I have thought of dynamically removing the user from all queues when
> >he/she receives an incoming queue-call, but wouldn't prefer that route..
> >
> >thanks,
> >
> >Leon de Rooij
> >leon at scarlet-internet.nl
> >
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