[Asterisk-Users] User in two queues receive two calls at once

[Leon de Rooij]

Hi all,

I have several queues defined in Asterisk, but when I put a user in two
queues, the user (can) get two calls at once. (One from each queue).

Right now, I configured some phones to only accept one call at once, but
that has the side-effect, that also direct calls won't come through.

Is there some configuration option to make sure that if a user has an
open call from a queue, that he/she will not get a call from that- or
another queue (until the call from the first queue is finished) ?

I have thought of dynamically removing the user from all queues when
he/she receives an incoming queue-call, but wouldn't prefer that route..

thanks,

Leon de Rooij
leon at scarlet-internet.nl