[Asterisk-Users] TDM400P FXO channel hookstate always "Offhook" & outbound digits sent before provider dialtone

[Mike Clark]

Jeremy Gault wrote:

> I'm not familiar with A at H itself but I do know what you probably need 
> in order to fix this.  Somehow you will need to modify your dialplan 
> to include a "w" or two before the number.  For example, instead of 
> dialing ZAP/g0/7705551234, dial ZAP/g0/ww7705551234 instead.  Each "w" 
> inserts a 0.5 second pause, so two of them would give 1 second of 
> pause before dialing.  This will give the outbound line time for a 
> dialtone to appear before your system starts dialing digits.
>
> If someone else here knows how to tweak the A at H dialplans to implement 
> this, maybe they can reply and let you know how.
>
>          Jeremy
>
> Stephen Joyce wrote:
>
>> I have an Asterisk at Home 1.3 server (Asterisk 1.0.9) and recently added a
>> TDM400P with (1) FXO card on port 4. Inbound calls are always successful
>> but outbound calls fail 75% of the time with intercept messages from my
>> dial tone provider that include "we're sorry, your call did not go
>> through", and "we're sorry, when placing a local call it is now
>> necessary to dial an area code and the 7-digit number".
>>
>> I have connected a test set in monitor mode to the phone line to listen
>> to what's being sent out the line by the Zap channel and 10 digits are
>> sent but the first digit is usually sent only as I hear the dial tone
>> being drawn from the line, so it appears that it's sent before the
>> provider is ready to receive it. I can't find any sort of setting that
>> would allow me to manually configure a dialing delay on the line, but I
>> suspect this would provide a band-aid.
>>
>> When looking at the Asterisk CLI, I see that the correct number is being
>> dialed by my dial plan. I am calling from SIP extension 1100 and calling
>> 770-555-1234, which is a local 10-digit phone number.
>> -- Executing Dial("SIP/1100-9adc", "ZAP/g0/7705551234") in new stack
>> -- Called g0/7705551234
>> -- Zap/4-1 answered SIP/1100-9adc
>>
>> The status of the channel is "Offhook" regardless of whether or not the
>> phone line is actually Offhook or completely idle. I'm assuming that
>> when the line seems idle, it should show as Onhook.
>> ------------------------------------
>> asterisk2*CLI> zap show channel 4
>> ------------------------------------
>> Channel: 4CLI>
>> File Descriptor: 15
>> Span: 1
>> Extension:
>> Dialing: no
>> Context: from-pstn
>> Caller ID string:
>> Destroy: 0
>> InAlarm: 0
>> Signalling Type: FXS Kewlstart
>> Owner: <None>
>> Real: <None>
>> Callwait: <None>
>> Threeway: <None>
>> Confno: -1
>> Propagated Conference: -1
>> Real in conference: 0
>> DSP: no
>> Relax DTMF: no
>> Dialing/CallwaitCAS: 0/0
>> Default law: ulaw
>> Fax Handled: no
>> Pulse phone: no
>> Echo Cancellation: 128 taps unless TDM bridged, currently OFF
>> Actual Confinfo: Num/0, Mode/0x0000
>> Actual Confmute: No
>> Actual Hookstate: Offhook
>>
>> ------------------------------------
>> Contents of /etc/zaptel.conf
>> ------------------------------------
>> # Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
>> # Zaptel Configuration File
>> #
>> # This file is parsed by the Zaptel Configurator, ztcfg
>> #
>>
>> # It must be in the module loading order
>>
>>
>> # Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1" # channel 1, 
>> WCTDM, inactive.
>> # channel 2, WCTDM, inactive.
>> # channel 3, WCTDM, inactive.
>> fxsks=4
>>
>> # Global data
>>
>> loadzone    = us
>> defaultzone    = us
>>
>> ------------------------------------
>> Contents of /etc/asterisk/zapata.conf
>> ------------------------------------
>> ;
>> ; Zapata telephony interface
>> ;
>> ; Configuration file
>>
>> [trunkgroups]
>>
>> [channels]
>>
>> language=en
>> context=from-pstn
>> signalling=fxs_ks
>>
>> usecallerid=yes
>> hidecallerid=no
>> callwaiting=yes
>> usecallingpres=yes
>> callwaitingcallerid=yes
>> threewaycalling=yes
>> transfer=yes
>> cancallforward=yes
>> callreturn=yes
>> echocancel=yes
>> echocancelwhenbridged=no
>> echotraining=800
>> rxgain=12.0
>> txgain=0.0
>> group=0
>> callgroup=1
>> pickupgroup=1
>> immediate=no
>>
>> ;faxdetect=both
>> faxdetect=incoming
>> ;faxdetect=outgoing
>> ;faxdetect=no
>>
>> ;Include AMP configs
>> #include zapata_additional.conf
>>
>> ;Include genzaptelconf configs
>> #include zapata-auto.conf
>>
>> ------------------------------------
>> Contents of /etc/asterisk/Zapata-auto.conf
>> ------------------------------------
>> ; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
>> ; Zaptel Channels Configurations (zapata.conf)
>> ;
>> ; This is not intended to be a complete zapata.conf. Rather, it is
>> intended ; to be #include-d by /etc/zapata.conf that will include the 
>> global
>> settings
>> ;
>>
>> ; Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1" ; channel 1, 
>> WCTDM, inactive.
>> ; channel 2, WCTDM, inactive.
>> ; channel 3, WCTDM, inactive.
>> signalling=fxs_ks
>> ; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 4
>> context=from-pstn
>> group=0
>> channel => 4
>> -------------------------------------
>>
>> Thanks for your consideration in reviewing my configuration and
>> suggesting some diagnostic steps and/or solutions.
>>
>> Cheers - Stephen Joyce
>> _______________________________________________
>
That would be Outbound Dial Prefix on the Trunks page in AAH/AMP