[Asterisk-Users] Queue_log all calls marked ABANDONED?
Kevin Bockman
asterisk at wunderkin.com
Sat Aug 6 08:20:40 MST 2005
Ryan Stark wrote:
> I went to run my queue_log parser so that I could send out a monthly
> report to one of my customers, and I noticed that every valid call
> complete action (COMPLETEAGENT, COMPLETECALLER) is followed by an
> ABANDON:
>
> Here is a complete-caller:
> 1123325015|1123325011.2|mainq|NONE|ENTERQUEUE||00110102102
> 1123325020|1123325011.2|mainq|Agent/21|CONNECT|5
> 1123325030|1123325011.2|mainq|Agent/21|COMPLETECALLER|5|10
> 1123325030|1123325011.2|mainq|NONE|ABANDON|1|1|15
>
> Here is a complete-agent:
> 1123325051|1123325047.7|mainq|NONE|ENTERQUEUE||00110102102
> 1123325055|1123325047.7|mainq|Agent/21|CONNECT|4
> 1123325061|1123325047.7|mainq|Agent/21|COMPLETEAGENT|4|6
> 1123325061|1123325047.7|mainq|NONE|ABANDON|1|1|10
Yeah, happens to me too. Not a very big deal for me, so I haven't
mentioned anything yet.
There was some kind of patch to 'correctly' calculate abandons that was
added and it started doing this ever since.
Kevin
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