[Asterisk-Users] Queue/Agents
Zoa
zoachien at securax.org
Mon Aug 1 16:30:11 MST 2005
Or you could get it (or at least something similar) for free from
www.asteriskguru.com. A small preview is available here:
http://www.asteriskguru.com/tutorials/queue_stats.html
Its 100% ready, just waiting to be uploaded. (Should be there in the
next few days).
Zoa.
William Boehlke wrote:
>Commercial plug.
>
>Signate is the North American distributor for XC-AST, call queue monitoring
>and reporting software for Asterisk. It allows managers to monitor queues
>and agents in real time, or to analyze queue activity for given periods.
>Real time facilities allow managers to monitor:
>
>-Agents logging on and off
>-Calls by agent
>-Calls in queue with wait times
>-The launch of queue URLs like external CRM applications.
>
>XC-AST is free for up to two agents. A ten agent system is $900 USD.
>Installation is available for an additional charge.
>
>For more information, http://www.signate.com/xcast.php or call Signate at
>415.442.4011.
>
>
>
>
>
>-----Original Message-----
>From: asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Hall, Eric M.
>Sent: Monday, August 01, 2005 1:38 PM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: [Asterisk-Users] Queue/Agents
>
>Looking for a good web app that will show agents that are login to queue. I
>tried the operator panel but I'm unable to get the LED to change color per
>the doco I have.. It works well for everything else but no luck on the agent
>part..
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